Fraud Prevention, Protection and Resolution

Can you stop a scam?

While scammers are becoming more sophisticated, you can protect yourself by learning to recognize common red flags such as unsolicited requests for personal information, suspicious links, or urgent payment demands.

Debit Card Fraud

Learn to identify suspicious activity and take action before one small charge becomes a total loss.

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Online Banking Fraud

Stay one step ahead of cybercriminals by spotting the red flags in fraudulent emails, texts, and phone calls before they impact your business.

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Origin Bank will never call, email or text you for your online banking user ID, password, security code, or other sensitive information.

If you receive a verification link or message from someone claiming to represent Origin Bank, please DO NOT respond or click any links. Instead, call your banker, the number of the back of your card, or contact our Customer Support Team. While our automated fraud detection system will send text alerts about suspicious transactions, we will not call or text you to gather more information.

Tips to Stay Safe

As scammers become more advanced, staying safe online requires more than just common sense. Learn how to protect yourself and your sensitive information by stopping and calling Origin bank before you click.

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Ways to Protect Yourself

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Identity Theft Protection

Download Origin Bank's Identity Theft Protection Checklist here to learn more about protecting your account and personal information.

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Debit Alerts

Sign up for Origin Bank debit alerts to receive text or e-mail notifications of card activity. Customize your notification settings to receive certain types of alerts, such as out-of-state transactions, card status changes, or funds transferred. Debit alerts can be set up at no cost for any Origin Bank debit card.

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Card Security

Credit and debit cards are powerful and efficient ways to put purchasing power in your pocket, but it’s also incredibly important that you use them safely and protect yourself from theft or fraud.

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Protect Your Business

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Lost or Stolen Credit Cards

If your business credit card is lost, contact our Lost/Stolen Department to report your card lost/stolen.

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Protect Against Corporate Account Takeover

Keep your business safe by taking measures to prevent corporate account takeovers. At Origin Bank, we take every step we can to make sure our customers' bank accounts are secure 24/7.

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